Shipping & Returns

Shipping Information

Domestic Shipping (US Only) We currently ship within the United States via USPS. All orders are carefully packaged to ensure your jewelry arrives safely and ready to gift or enjoy.

Processing Time: 1-3 business days Shipping Time: 3-7 business days via USPS Tracking: You'll receive a tracking number via email once your order ships

Gift-Ready Packaging Every piece arrives beautifully packaged and ready to gift or treasure.

Returns Policy

We accept returns within 14 days of delivery for unworn items in their original condition and packaging.

To initiate a return, please contact us at moonlitsparkleshop@gmail.com with your order number.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Exchanges

Due to the one-of-a-kind nature of our handmade gemstone jewelry, we do not offer exchanges. Each piece is unique, created by Mother Nature with its own natural variations and beauty.

Damaged or Defective Items

If your jewelry arrives damaged or defective, please contact us immediately at moonlitsparkleshop@gmail.com with photos. We'll make it right with a full refund or replacement.

Questions?